We offer off-site repair and maintenance servicing for all brands of sewing machines and overlockers. 

If you have purchased a machine from us and are having issues with it, please let us know. We will talk you through troubleshooting the issue and if we believe it needs a repair under warranty, we will refer you to your closest service agent.

We also offer basic machine maintenance service for $30. We can do this on the spot if we're not too busy in store.

Alternatively, you can learn the basic skills needed to extend the life of your machine with our in-store lessons for $50 (sewing machines and overlockers are taught separately).

A full service for your machine with the local Petone technician starts at $140.00. This should fix any existing problems within reason and have your machine sewing like new again. There may be additional costs for parts, but these will be quoted to you before the work is completed.

Due to high demand, if your machine does need a full service, we recommend contacting Zaine directly on 04 589 8902.